Metric is a writeup and podcast interested in practical, pretty-hardcore UX and service design topics. I write to help think-through ideas Iâm struggling with, for folks whoâve already run the gauntlet and enjoy really getting into the weeds.
Itâs not often polished, but I find great value in writing these - I hope you might too.
And me? I am service designer and specialize in #researchOps: systems of discovery, design, and development that bake strong user-feedback loops into the DNA of the company. Right now, I am the director of engineering at Letterhead. Connect with me on LinkedIn or letâs be friends on Twitter.
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And if you can, help subsidize free content.
Substack - the platform, here - allows me to offer paid subscriptions (monthly or annually) to those who have the inclination and the means to help produce Metric. Our industry is neurotic, anxious, and not recession proof - especially those of us in startups.
Writing Metric and being able to occasionally have an advertisement on it, offer paid webinars, fundraise, and the like, help add a modicum of security that goes a long way.
Maybe youâre down with this đ, but maybe $10 / month or $100 / year is too much.
Youâre not wrong! I chose the numbers as defaults, whereas Substack lets me set only one price - but through the magic of coupons in this system, Iâm able to game it a bit and offer different options.
You can subscribe for $3 / month or $30 / year for exactly the same access. And you know what? If thatâs too much, but you still want to contribute, drop me a line â„.
What do you get?
Great question. You donât get a whole lot. This is namely a kind gesture. But, for those who can help, Iâll thank you at the end of the podcasts â„.
