Metric by Michael Schofield

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Exnovation, the Iceberg Model, and Expertise is Over-valued
I want to share a few totally unrelated pieces of thinking that caught my eye. This will be a shorty but I think you’ll find it interesting. 1 I am…
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Michael Schofield
The Value of Design in Hard Times
When the market’s taken a spill, when your earned revenue is down then the easiest line-items to cut are those that involve external consultants. Should…
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Michael Schofield
What is the difference between UX and CX?
Listen now (6min) | Let’s be clear, many folks have thrown-in. This question has loads of answers, and this writeup will likely not make it to the top…
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Michael Schofield
Gutenberg doesn't disrupt WordPress
Gutenberg isn’t a breakthrough innovation that made WordPress better. It’s a disruptive innovation making WordPress more affordable and accessible. …
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Michael Schofield
UX Design is Morally Gray
Folks tend to disagree with me whenever I say that user experience design is morally gray: there is no inherent requirement to making user experiences…
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Michael Schofield
Can jobs-to-be-done replace "Front End Developer"?
The “front end” is pretty nebulous. What makes a good front end developer? Its definitions, and so its answers, are all over the place. It’s not just…
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Michael Schofield
The Temporal Midpoint of the Sprint
The two-week sprint is totally arbitrary. We adopt the convention without really questioning the wisdom, but by such dogma of what’s-good-for-the-gander…
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Michael Schofield
The Service Reactor
We pitch this idea of operational user research as a means to scale and democratize user experience design practice across an organization. For decision…
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Michael Schofield
Spark Joy
In this episode of Metric: the UX Podcast, we talk about how we deal with signal overload and notification fatigue in our design work (and in life), and…
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Michael Schofield
What UX Can Learn from Ouija Boards
In this episode of Metric: the UX Podcast, we investigate what ouija boards and World War 1 teach us about design solutions, that innovation lies in not…
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Michael Schofield
Questions UXers should ask in Job Interviews
In this episode of Metric, we talk about questions UXers should ask during job interviews, and what about that interview or organization are red flags…
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Michael Schofield
Thirsty UXers
How do you get the experience you need -- or want -- to take that next step in your career? In this episode of Metric: the User Experience Podcast…
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Michael Schofield
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