Product design at any extreme can be understood through a handful of jobs Iโ€™m calling Trades and their Crafts, a series of short posts - of which this is the first: job fractals.
Exnovation, the Iceberg Model, and Expertise is Over-valuedListen now (7 min) | I want to share a few totally unrelated pieces of thinking that caught my eye. This will be a shorty but I think youโ€™ll find itโ€ฆ
You are in the business of UX, whether or not its in your title.
The Value of Design in Hard TimesWhen the marketโ€™s taken a spill, when your earned revenue is down then the easiest line-items to cut are those that involve external consultants. Shouldโ€ฆ
What is the difference between UX and CX?Listen now (6min) | Letโ€™s be clear, many folks have thrown-in. This question has loads of answers, and this writeup will likely not make it to the topโ€ฆ
Gutenberg doesn't disrupt WordPressListen now (11 min) | Gutenberg isnโ€™t a breakthrough innovation that made WordPress better. Itโ€™s a disruptive innovation making WordPress moreโ€ฆ
54 insights about design from mostly-not-design books.
UX Design is Morally GrayListen now (3 min) | Folks tend to disagree with me whenever I say that user experience design is morally gray: there is no inherent requirement toโ€ฆ
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Metric by Michael Schofield