Jan 18, 2016 • 15M

"What research techniques and tools are actually used in library UX work?"

 
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"The user experience is a metric." Brief high-level practical design strategy thinking and strategy by Michael Schofield.
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In a new question-and-answer bonus series, Meg Ecclestone and Michael mull over one user experience topic at a time. This week, "what research techniques and tools are actually used in library UX work?"