Metric by Michael Schofield

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Product design at any extreme can be understood through a handful of jobs I’m calling Trades and their Crafts, a series of short posts - of which this…
Michael Schofield

October 2020

Exnovation, the Iceberg Model, and Expertise is Over-valuedListen now (7 min) | I want to share a few totally unrelated pieces of thinking that caught my eye. This will be a shorty but I think you’ll find it…
Michael Schofield

July 2020

You are in the business of UX, whether or not its in your title.
Michael Schofield

March 2020

The Value of Design in Hard TimesWhen the market’s taken a spill, when your earned revenue is down then the easiest line-items to cut are those that involve external consultants. Should…
Michael Schofield
What is the difference between UX and CX?Listen now (6min) | Let’s be clear, many folks have thrown-in. This question has loads of answers, and this writeup will likely not make it to the top…
Michael Schofield

February 2020

Gutenberg doesn't disrupt WordPressListen now (11 min) | Gutenberg isn’t a breakthrough innovation that made WordPress better. It’s a disruptive innovation making WordPress more…
Michael Schofield

January 2020

54 insights about design from mostly-not-design books.
Michael Schofield

December 2019

UX Design is Morally GrayListen now (3 min) | Folks tend to disagree with me whenever I say that user experience design is morally gray: there is no inherent requirement to…
Michael Schofield

November 2019

Can jobs-to-be-done replace "Front End Developer"?Listen now (7 min) | The “front end” is pretty nebulous. What makes a good front end developer? Its definitions, and so its answers, are all over the…
Michael Schofield

October 2019

The Temporal Midpoint of the SprintListen now (5 min) | The two-week sprint is totally arbitrary. We adopt the convention without really questioning the wisdom, but by such dogma of…
Michael Schofield

September 2019

The Service ReactorListen now (5 min) | We pitch this idea of operational user research as a means to scale and democratize user experience design practice across an…
Michael Schofield

March 2019

Spark JoyListen now (34 min) | In this episode of Metric: the UX Podcast, we talk about how we deal with signal overload and notification fatigue in our design…
Michael Schofield
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